Great breakfast, free minibar, and executive floor with fruits for our child, clean and comfortable room with a great city view, convenient parking, helpful staff.

Cannot find any fault.

Good size rooms Very nice pool (although tricky to get into) Buffet breakfast very good, but a bit expensive, (when paying for 5 people) but no option as nothing located near to hotel Great shower Staff good, but not great

Requested rooms side by side as travelling with children and their grandmother. Our rooms were on the same floor but 4 rooms and a fire door away; not happy!! Bikes outside had "free rent", but you had to pay!! Location out of main town , and we got "ripped off" by our first taxi driver; once established, the travel via close tram was easier than expected

the hotel was right by such local attractions as museum of military history. bar was a short walk to the venue.

The hotel is conveniently located in close proximity to the historic center of Dresden, with a short walk to the tram stop that provides direct transportation. Guests can also easily access the hotel by taxi from the airport. The rooms are clean and functional, providing a comfortable stay. The friendly and efficient staff offer excellent service throughout the stay. Guests can enjoy a delicious breakfast with a wide variety of tasty options.

The hotel's Wi-Fi connection can be unreliable, causing frustration for guests trying to stay connected.

The room. It was spacious with lots of storage. The bed was confortable. The Hotel provide many amenities.

Location. Probably this hotel is better for those people with cars since it is located a bit out of the city centre.

Very good value, excellent breakfast, free internet, friendly & helpful staff, close to the city (tram or walk). No problem parking.

Excellent value. The room was immaculate and very clean. The bed had plenty of pillows and the housekeeping staff did a great job. The restaurant had good food and the buffet breakfast had a great selection. The staff were extremely friendly and helpful. The spa, exercise, and pool facilities were great. I would highly recommend this hotel.

Helpful staff, bicycles to rent, excellent breakfast, clean facilities!

Nothing!

The view from the balcony.

The lift was going only to the 4 floor,to the 5th you have to climb up with all yours lagge. The room was not clean well,the shower was liquid. The most important thing was that we could not used the swimming pool because the water was so cold and quite neglected.

The breakfast was good and there were many options. The hotel was close to public transport and easy to get around. The beds were comfortable and the room was clean.

The walls were thin and I could hear everything from the next room. The staff at the front desk were not friendly or welcoming.

friendly personnel, comfortable and clean room, good quality of breakfast, good connections to motorway and airport

The wellness, the staff's helpfulness was amazing

Nothing

I was impressed by the cleanliness and well-maintained hotel facilities. The parking was easy to navigate and conveniently located near the hotel. The staff was pleasant and helpful, providing assistance in purchasing tram tickets and giving directions to the Neustadt Train Station. Additionally, the hotel's location in the Neustadt area made it easy to take a short walk to the tram stop, which goes directly to the historic center of this city.

Nothings.

I constantly had trouble getting on Wifi.

The staff was pleasant and courtious. We appreciated the assistance with purchasing tram tickets and discussing some sights to see while we were in Dresden. Holiday Inn is really stepping it up and it shows. The beds were comfortable and I'm really liking the new pillows.

Nothing, it was an overall great experience.